friend if you have everything else,make sure the server you have gets them,because theres some that get ppv one day and other day don,t,but try doing a factory default on your receiver,but write down the settings for each sat your pointing too,because after the factory default you have to put the settings again,after putting the settings again re-scan the channels,hope your not using directtv lnbs,because sometimes that the problems you don,t get all tp,s with those lnbs,good luck friend.....